FAQs
📌 Frequently Asked Questions
How do I place an order?
-
Add to Cart – Click the “Add to Cart” button on your desired product.
-
Submit Custom Info – After adding to your cart, fill out the customization form (name, theme, photos, and more).
-
Checkout – Complete your purchase. You’ll receive a confirmation email with all submitted details.
🎨 Customization
Are all items customizable?
Yes! Every item from Mickey Made It is fully customizable to match your theme, event, or vision.
Can I send inspiration photos or reference ideas?
Yes! You can upload up to 4 images (3 main and 1 inspiration) when placing your order.
I have a custom request. Can you help?
Absolutely! Just send us an inquiry email with the details, and we’ll see how we can bring your idea to life.
⏱️ Turnaround Time + Rush Orders
What is the turnaround time?
Our standard turnaround time is 2–4 weeks, depending on current order volume. We recommend ordering early!
Can I place a rush order?
Yes, we accept rush orders! A rush order is considered any order needed within 3 weeks or less. A $30 rush fee applies.
🚚 Shipping, Pickup & Delivery
Do you offer local pickup or delivery?
Yes, we offer local pickup and delivery options, and we ship nationwide across the U.S.
How are the items packaged or delivered?
Items are carefully packaged to prevent damage. Local orders will be scheduled for pickup/delivery.
📬 Payment & Revisions
Will I see a proof before printing?
Yes! All custom orders include:
-
3 free revisions
-
A final design proof before printing
Additional revisions after the third will be charged at $10 per revision.
Do I need to pay in full upfront?
Yes. Full payment is required at the time of ordering to begin processing and customization.
Do you accept returns or cancellations?
Due to the custom nature of our items, all sales are final. If there’s an issue with your order, please contact us — we’re happy to help.
📦 Product Options & Services
Do you offer digital-only design services?
Yes! Select items can be ordered as a digital file only — perfect if you prefer to print at home or locally.
Can I mix and match items in a bundle?
Some bundles allow for item swaps or upgrades. Just contact us before ordering to customize your set.
Do you offer bulk discounts?
Yes! Bulk pricing is automatically built into our Party Package Bundles.