Policies

Refund & Return Policy

Digital Products

All digital products (templates, files, downloads, printables, etc.) are non-refundable. Due to the nature of digital items, no refunds, returns, or exchanges will be granted. If you have trouble accessing your file, email support@mickeymadeit.com and we’ll resend it.

Physical Products

All physical items are custom-made, personalized, or made-to-order. For this reason, we do not accept returns, refunds, or cancellations. However, if we made a mistake, we will fix it.

You may qualify for a replacement if:

  • Your item arrives damaged

  • Your order is incorrect

  • Your item is defective

Replacement Process:

Email support@mickeymadeit.com within 3 days of delivery with:

  • Your order number

  • Photos of the issue

Once approved, a replacement will be sent at no cost.

Non-Returnable Items

  • Customized items

  • Personalized gifts

  • Printed materials

  • Sale/clearance items

  • Digital files

  • Gift cards

Order Cancellations

Since production begins immediately, orders cannot be canceled after they are placed.

 

Shipping Policy

We currently ship within the United States using USPS.

Processing Time

  • Custom items: 5–10 business days

  • Ready-to-ship items: 2–4 business days

  • Bulk/large orders: 7–14 business days

Digital products are delivered instantly via email/link.

Shipping Time

Once shipped, orders typically arrive in:

  • 3–7 business days via USPS

Mickey Made It LLC is not responsible for:

  • USPS delays

  • Lost, stolen, or damaged packages

  • Incorrect addresses provided at checkout

If USPS marks a package as Delivered, we cannot replace or refund it.

Wrong Address Disclaimer

Customers are responsible for entering the correct shipping address.

We cannot replace or refund orders shipped to the wrong address.

 

Terms of Service

By using this website, you agree to the following terms:

Use of Website

You may not:

  • Resell or reproduce our content

  • Claim our designs as your own

  • Resell digital products

  • Copy product descriptions or images

Purchases

By placing an order, you agree to:

  • Provide accurate shipping and payment information

  • Understand that items are custom-made

  • Accept our Refund & Shipping Policies

Digital Product License

Digital files are:

  • For personal use only

  • Not allowed for resale or redistribution

  • Non-refundable

Limitation of Liability

Mickey Made It LLC is not responsible for:

  • USPS delays

  • Lost or stolen packages

  • Incorrect addresses submitted at checkout

  • Misuse of products

Contact

For support, email support@mickeymadeit.com